- Maintaining our office network, consisting of a number of Win 10/11 workstations.
- Maintaining wireless equipment, network router and modem.
- Performing hardware and system upgrades, locally and remotely.
- Maintaining network availability in remote locations.
- Maintain our office phone system.
- Maintain our network printers, and help as needed with daily operations.
- Assisting with communication issues, such as Internet satellite services as well as cellular data connections, cellular phone issues, etc.
- Assisting, as needed, in maintenance of computer/Internet problems of regional centers.
- Providing end user technical support in Windows and Mac MS Office as needed.
- Troubleshooting software, hardware and network issues on workstations and notebooks.