It is the responsibility of the individual in this role to provide services outlined in this job description. This role reports to the Director of Information Systems.


  • Services as a system administrator for one or more application environments leveraged by distributed users.
  • Overseas administrative functions including user maintenance, modification of features and functionality, generation of reports and dashboards, creation of new fields and other routine tasks.
  • Works to provide for automations of tasks within the applications.
  • Manages projects for the enterprise applications between the end-user team and the IT team.
  • Responsible for ensuring the performance and reliability of installed enterprise applications.
  • Monitors and maintains performance metrics for system features, recommends, and takes corrective/preventive actions
  • Performs configuration, change management and testing activities as required.
  • Consults users on technology changes that will impact work processes.
  • Responsibility to define ongoing user requirements for enterprise applications.
  • Establish, document and manage security access, profiles, licenses and procedures for enterprise software applications. Create and assign new users to required security groups and provide/setup additional security permissions and groups as needed. Disable and remove security access and groups for individuals who should no longer access specific information in the software applications.