To maintain the IT needs of the school.

Manage internal resources and any third party vendors for the successful completion of the project.  Ensure that the project is delivered on time, within scope and within budget.  Develop project scopes and objectives, involving all relevant stakeholders and ensures technical feasibility. Establish regular meeting cycles, run or delegate Agile scrums/sprints. Manage stakeholder expectations and help resolve any project team issues.  Ensure resource availability and allocation of staff at the appropriate involvement level. Aligns schedules between project team, sprints and stakeholder availability during all phases of the project.  Other duties as assigned.

Design and maintain Ethnos360 BPMN 2.0 models to streamline organizational and department processes.  Define configuration specifications and business requirements along with Solutions Architect. Educate Ethnos360 staff in understanding and developing BPMN compliant business process diagrams.  Review business process diagrams produced by others and bring them up to BPMN 2.0 compliance. Develop relationships with stakeholders and submect matter experts to optimize and enhance workflows and information integration.  Other duties as assigned.

Research, create and enforce effective data management principles and policies within Ethnos360 USA HQ in cooperation with upper management and key stakeholders. Help identify, assemble and manage existing rules, policies, and sensitive data (PII, HIPA, PCI...). Assist in standardizing and bringing appropriate information in the master data management software.  Work with Systems NetworkSecurity Engineer in establishing, reviewing and auditing systems to ensure that security permissions are implemented in accordance with departmental policies.  Educate staff in the planning and use of information systems in adherence to legal and company standards. Establish and identify data stewards for key terms used by Ethnos360 staff--primarily focused on HQ staff's operational usage of terms. Other duties as assigned.

Own and develop relationships with stakeholders and subject matter experts, working with them to optimize and enhance workflows and information integration.   Help design, document and maintain system processes as part of the enterprise architecture models.  Define configuration specifications and business analyis requirements.  Work in collaboration with departmental SME's to identify, consolidate or eliminate supplementary data sources (i.e. excel, file folders of docs...) currently required by HQ staff to complete job tasks.  Other duties as assigned.

• Technical research and development to enable continuing innovation within the infrastructure.
• Ensure system hardware, operating systems, software systems, and related procedures adhere to organizational values.
• Install new or rebuild existing servers and configure hardware, peripherals, services, settings directories, storage, etc. in accordance with standards and project/operational requirements.  Repair and recover from hardware or software failures.
• Develop and maintain installation and configuration procedures.
• Manage daily backup operations, file archival and purge as necessary.
• Provide Tier III/other support per request from various constituencies.   Investigate and troubleshoot issues.
• Manage Windows Server Update Services patching and updates for the home office and data center environments. 

Responsible for managing, administering and governing the Office 365 hybrid environment, including Exchange Online, Sharepoint and OneDrive, provision and manage Enterprise Mobility and Security suite tools and monitor and administer services in the Azure portal including the Azure Active Directory.  The resource will work in a team environment and cross team collaboration with effective communication and accountability being of the highest importance.

Responsibilities include: 

• Maintain and manage the health of the tenant.
• Manage licenses and subscriptions in the tenant.
• Work as a team to resolve analytics and error reports from Microsoft.
• Manage response to upcoming changes from Microsoft.
• Resolve complex routing problems in a heterogeneous environment.
• Develop custom powershell scripts for automation, redundant task, reporting, monitoring, etc.
• Create and maintain daily/weekly monthly operational checklists and operational reports.

The System Administrator is responsible to maintain, upgrade and manage system software, hardware and the network. The System Administrator is to ensure that the NTM Homes technology infrastructure runs smoothly and efficiently.

Installation and management of software.  Also, providing consultation when operational issues arise.

Seeking to meet the computer needs of the field office and church planters in West Africa through personal expertise and through discipleship equipping someone from a local church or community).

A few of the responsibilities are: Maintaining the openSUSE Linux server and office network, consisting of a number of Win 10 workstations.  Maintaining firewalls, wireless equipment, and network router and modem.  Performing hardware and system upgrades, locally and remotely. Maintaining network availability in remote locations.

Plan for IT infrastructure growth, design and maintenance across all US sites in the wide area network (WAN) environment. Manage VPN environment and provide support for home office segmented network. R&D for Ethnos360 Networking projects and initiatives. Disaster Recovery and Business Continuity Planning. Maintain data center environmental and monitoring equipment. 

Maintain and give direction for a network of 100+ computers at the school.

To administrate the daily function of the  IT core services at the school. Can also help with teaching computer-related classes to the students.

1.    Develop and implement a comprehensive strategy to capture, organize, centralize, archive, maintain and access current and future organization-wide information.  Train people to input and retrieve data.  This includes:
a)    Identify what information needs to be captured, both current and future.
b)    Identify the uses of that information.
c)    Develop methods to collect information.
d)    Develop methods for personnel to access relevant information.
2.    Coordinate completion and collection of timely and routine reports.
3.    Gather information from other organizations, NGOs and government agencies.
4.    Compile and maintain a detailed inventory of existing information resources.
5.    Regularly reassess information strategies in light of company priorities and goals as well as technology changes.
6.    Develop and maintain documentation in these areas.

Serving the IT needs of missionaries.

Troubleshoot advanced office applications. Develop, test, implement and document solutions to problems detected during troubleshooting. Install operating systems and applications software. Update and configure operating systems, BIOS and drivers. Assist in other areas of the IT/ICT department as needed. Installation or repair of telephone stations in residential and NTMC office facilities.

Set up and maintain Windows 2012 servers, firewalls and routing. Perform hardware and system upgrades. Document current network topology. Provide detailed statistics of network availability and utilization. Provide end-user technical support as needed and troubleshoot software, hardware and network issues on workstations and notebooks. Purchasing and maintaining service agreements for implemented products. 

Assist current IT staff with internet problems, telephone installation, and helping the IT department where needed.