Location: City

Purpose: Computers are vital tools for missionaries. You can be a vital part of the missionary team using your skills as a network and systems administrator. Ethnos360 exists to assist the local church in planting mature churches among least reached people groups.

Responsibilities:

• Maintaining our office network, consisting of a number of Win 10/11 workstations.
• Maintaining wireless equipment, network router and modem.
• Performing hardware and system upgrades, locally and remotely.
• Maintaining network availability in remote locations.
• Maintain our office phone system.
• Maintain our network printers, and help as needed with daily operations.
• Assisting with communication issues, such as Internet satellite services as well as cellular data connections, cellular phone issues, etc.
• Assisting, as needed, in maintenance of computer/Internet problems of regional centers.
• Providing end user technical support in Windows and Mac MS Office as needed.
• Troubleshooting software, hardware and network issues on workstations and notebooks.

Requirements

• Other Requirements
  Honesty and integrity are an absolute must. Personal character is more important than computer skills.

Location: City

Purpose: The purpose of Ethnos360 is to assist the local church in planting mature churches among least reached people groups.

Responsibilities: Seeking to meet the computer needs of the field office and church planters in West Africa through personal expertise and through discipleship equipping someone from a local church or community).

Requirements

• Education Requirement
  Ethnos Training

Purpose: To provide software support to church planting teams. The purpose of Ethnos360 is to assist the local church to plant mature churches among least reached people groups.

Responsibilities: Installation and management of software.  Also, providing consultation when operational issues arise.

Requirements

• Education Requirement
  Job Specific Training
• Other Requirements
  Knowledgeable in such programs as Paratext, Translator's Workplace, CLAware, the literacy program, and other programs that are essential to the church planting efforts.

Location: Home Office, Sanford, FL

Purpose: This role is responsible for working with a team to produce and maintain a wide range of security tools and systems. Duties include building digital security protocols, operating a cyber security system and maintaining an IT security infrastructure. The purpose of Ethnos360 is to assist the local church in planting churches among least reached people groups.

Responsibilities:

This role reports to the IT Security and Compliance Administrator or designee.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performs health checks, compliance checks, end user support, audits, event triage and incident response
• Works to administer Active Directory, GPO, permissions, groups, and Windows configurations
• Configuration of Office365 mailboxes, shared mailboxes, distribution groups and licensing
• Administration and configuration of Azure AD, SSO and applications
• Performs technical review of IDS/IPS, DLP alerts and logs
• Install software that monitors systems and networks for security breaches and intrusions. 
• Monitor systems for irregular behavior and set up preventive measures. 
• Plan, develop, implement and update the company’s information security strategy.
• Educate and train staff in information system security best practices.

Requirements

• Other Requirements
  Preferred having a bachelor's degree in computer science, computer engineering, or a related Information Technology field. Should be able to apply and understand a wide range of technical principles, theories and concepts. Strong written and verbal communication skills, including the ability to effectively communicate with internal and external individuals. Incident Response experience required.

Location: Home Office, Sanford, FL

Purpose: This role is responsible for participating in the maintenance and support of all Ethnos360 on-premises systems and infrastructure. Ethnos360 exists to assist the local church in planting mature churches among least reached people groups.

Responsibilities: This role includes the management and maintenance of primary and secondary datacenters and works to handle issues from both the end users and from internal IT requests.  This position reports to the Director of IT Operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identify any problems in the system, anticipate potential issues and repair systems and software when necessary
• As an escalation point for other teams, resolve issues, fulfill requests that come in through the helpdesk ticketing system
• Monitors and ensures that systems are running optimally
• Setting up new users and giving them access to the intranet
• Managing and maintaining the file servers
• Operating the firewall for the organization 
• Monitoring the internet connection for security risks
• Employing the latest security protocols
• Monitoring the local area network (LAN) for threats or errors

Requirements

• Other Requirements
  Preferred having a bachelor's degree in computer science or a related Information Technology field. Experience with Windows Server administration and support. Strong skills in switching and routing, VLAN configuration, firewall configuration. Experience with Office 365 administration and support, VMware, Antivirus software, Backup software, remote management tools and desktop operating systems. Strong written and verbal communication skills, including the ability to effectively communicate with internal and external individuals. Ability to work independently and to carry out assignments to completion within parameters of instruction given, prescribed routines, and standard accepted practices.

Location: Home Office, Sanford, FL

Purpose: This role provides for the development and support of Ethnos360 enterprise systems. Ethnos360 exists to assist the local church in planting mature churches among least reached people groups.

Responsibilities:

This role serves to develop solutions that the organization needs either through applications/services that Ethnos360 has provided by vendors or through homegrown solution development. This role reports to the Director of Information Systems or designee. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide maintenance and support of current and future enterprise software applications 
• Performs or works with software vendors to install upgrades, new versions, or new features to enterprise software applications 
• Works with departments to analyze needs, and then strategically plan for enhancements, upgrades, replacements, purchases, and/or additional tools to improve the service that the Information Systems team provides 
• Leverages a software development lifecycle approach for software projects by planning, managing and executing projects using project management best practices 
• Works with departments to ensure continued and expanded use of the enterprise software applications, including implementation and coordination of training 
• Develop and implement new procedures to enhance system maintenance and troubleshooting for the IT department
• Monitor event logs, audit tools, system messages and alerts to correctly respond and correct problems or issues 
• Manage setup, configuration, and overall operation of enterprise software applications 
• Define and assist in the development of reports needed for users of the enterprise software applications
• Test all implemented updated and corrections, and assists in the testing of the total program, documenting, in standardized terminology, all procedures used.
• Develops integrations between software applications to allow for the synchronization of data to allow business processes of the organization to function appropriately
• Monitor, complete and close helpdesk tickets assigned to you 
• Leverage technical, business, and financial acumen to interact and communicate effectively with a variety of groups and individuals including IT, Personnel, Advancement, Finance, department heads, software vendors, etc. 

Requirements

• Other Requirements
  Preferred having a Bachelor’s degree in Computer Science, Computer Engineering, or an Information Technology related field. Strong communication skills that enable effective collaboration between IT and business user teams. Knowledge of and ability to apply principles, theories, and concepts of software engineering in their daily work activities. Must be familiar with Microsoft Office applications. Proficient in creating clear and concise requirements for communication and development.

Location: Home Office, Sanford, FL

Purpose: This role is responsible for working with both business users and with the IT department to define system requirements, configure, and provide continuing support of Ethnos360 enterprise applications. Ethnos360 exists to assist the local church in planting mature churches among least reached people groups.

Responsibilities:

It is the responsibility of the individual in this role to provide services outlined in this job description. This role reports to the Director of Information Systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Services as a system administrator for one or more application environments leveraged by distributed users.
• Overseas administrative functions including user maintenance, modification of features and functionality, generation of reports and dashboards, creation of new fields and other routine tasks.
• Works to provide for automations of tasks within the applications.
• Manages projects for the enterprise applications between the end-user team and the IT team.
• Responsible for ensuring the performance and reliability of installed enterprise applications.
• Monitors and maintains performance metrics for system features, recommends, and takes corrective/preventive actions
• Performs configuration, change management and testing activities as required.
• Consults users on technology changes that will impact work processes.
• Responsibility to define ongoing user requirements for enterprise applications.
• Establish, document and manage security access, profiles, licenses and procedures for enterprise software applications. Create and assign new users to required security groups and provide/setup additional security permissions and groups as needed. Disable and remove security access and groups for individuals who should no longer access specific information in the software applications. 

Requirements

• Other Requirements
  It is preferred that the qualified applicant have a Bachelor's degree in Computer Science, or related Information technology field. Must have strong written and verbal communication skills that enable collaboration between It and business user teams. Must be familiar with Microsoft applications. Must be proficient in creating clear and concise requirements for communication and development of enterprise applications.

Location: Home Office, Sanford, FL

Purpose: This role provides for the maintenance and ongoing development of Ethnos360's Enterprise database structures. Ethnos360 exists to assist the local church in planting churches among least reached people groups.

Responsibilities:

The Database Engineer role is responsible for implementing both data extraction procedures from source systems as well as physical data structures within the information systems team environment. The Database Engineer role is responsible for implementing Business Intelligence data structures to support the organization’s BI efforts. The individual serving in this role works closely with other Information System and IT Operations staff and reports to the Director of Information Systems or designee. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Implements data solutions to include prototyping proof of concepts.
• Implements agreed upon standards and test plans, writing, testing, and debugging modularized code, and implementing a solution that follows efficient design techniques.
• Creates requested queries on data sets. 
• Creates stored procedures, functions and triggers as needed. 
• Creates OLTP/relational tables and views for transaction-oriented applications. 
• Loads and maintains fact tables as needed. 
• Loads and maintains aggregate tables as needed. 
• Loads and maintains dimension tables as needed. 
• Develops Views/Data Marts for information to be made available to external applications that request it. 
• Implements security rules/standards. 
• Responsible to work with the Enterprise Application Data Architect to ensure that database design meets the needs of the organization. 
• Responsible for outlining the Extract, Transform, Load (ETL) procedures to be built for Ethnos360 data hub.
• Optimizes database code by analyzing query execution plans. 
• Implements business rules and/or exception reporting. 
• Implements data models for report consumption.
• Assists with other duties as the Director of Information Systems and Enterprise Application Data Architect assigns them. 

Requirements

• Other Requirements
  Bachelor's degree in Computer Science, Mathematics or other information Technology related field of study, plus 1-3 years of experience, or an equivalent combination of education training and/or experience. Experience with major enterprise database programs such as Microsoft SQL Server is essential. Experience with ETL tools such as Microsoft SSIS or Power Automate is preferred. Experience with database system applications, stored procedures and data warehousing concepts is preferred.

Location: Missionary Children's School

Purpose: Be a part of the team that provides IT support for the PQQ campus. By being part of this team you will assist in the church planting effort among unreached people in Brazil.

Responsibilities: Provide hardware and software support.  Deploy new systems.  Other IT duties as directed.

Requirements

• Other Requirements
  Must have job specific training. Enjoys working as part of a team. Desires to serve others. Has a growing relationship with Christ.

Location: Field Office

Purpose: to glorify God and assist in establishing mature churches equipped for maturity and multiplication among the least reached people groups by maintaining system hardware, software and Office 365.

Responsibilities: Collaborate with and encourage your fellow NTM PNG team members in all aspects of living and service.  Plan, upgrade, and maintain system hardware and software.  Undertake recovery action in the event of a system failure.  Assist in maintaining an Office365 environment.

Requirements

• Education Requirement
  Job Specific Training
• Other Requirements
  Maintain a growing relationship with Christ and a willingness to work with a diverse team. Bachelor's degree in engineering, electronics or computer science is desirable.

Location: Field Office

Purpose: To glorify God and assist in establishing mature churches equipped for maturity and multiplication among the least reached people groups by provide a higher-level Help Desk support as well as maintaining computer & communications hardware and software.

Responsibilities:

Collaborate with and encourage your fellow NTM PNG team members in all aspects of living and service.  Upgrade, troubleshoot, debug, and repair basic computer hardware, software, and associated peripherals. Troubleshoot advanced office applications and develop, test, and implement solutions for problems detected.  Provide 2nd & 3rd level help desk support.

Requirements

• Other Requirements
  Maintain a growing relationship with Christ and a willingness to work with a diverse team. The equivalent of TIA A+.

Location: Field Office

Purpose: To glorify God and assist in establishing mature churches equipped for maturity and multiplication among the least reached people groups by maintaining network systems, security and connectivity.

Responsibilities:

• Collaborate with and encourage your fellow NTM PNG team members in all aspects of living and service. 
• Plan upgrade and maintain network and communication equipment. 
• Setup and maintain VPN services and bandwidth optimization. 
• Maintain network security and availability for workstations in the primary and remote locations.

Requirements

• Other Requirements
  • Maintain a growing relationship with Christ and a willingness to work with a diverse team. • Networking certification. • A good understanding of network operating systems, network equipment and networking protocols.